by Natural Touch Marketing | 24 Jun 2019
A client looking for advice from practitioners: Okay, I’ve been putting this off for a while, thinking I’d get over it, but I need some coaching here. How can I tell a massage practitioner that a lot of her presentation and delivery were really...
by Natural Touch Marketing | 22 May 2019
Eliminate the negative. So let me ask you: if you were really interested in, say, learning a new language and the first thing your language teacher said was, “This is going to be really hard and you’re never going to be fluent, but you may be able to learn...
by Deanna Sylvester | 24 Apr 2019
Client education is a vital part of a successful practice. The most important thing you can do as a practitioner is help your clients understand the specific effects of your treatments, and you usually do that within or as part of the treatment. But where are your...
by Natural Touch Marketing | 03 Apr 2019
We’re bringing back the Thank You/Welcome Note discussion this week because we continue to be awestruck by examples of amazing customer service. Below is a thank you note from a mother and her son’s recent visit to the dentist. Don’t tell us that...
