How to Dismiss a Client in 4 Steps

How to Dismiss a Client in 4 Steps

“Did I tell you I had to fire a client last month?” That’s how my recent coffee date with a fellow massage therapist got started. It’s a situation we all dread, so I asked for details. She told me that he had been a client for over a year. He always booked 90-minute...
SMA’s “Most Popular” Lists of 2015

SMA’s “Most Popular” Lists of 2015

As you probably already know, we have many free informational items and affordable marketing materials available on our website. We thought you might like to know which of these items practitioners are finding most helpful in their practice building efforts. So, today...