by Natural Touch Marketing | 22 Jul 2015
Dealing with clients who misunderstand an offer or policy takes preparation and practice. A normal first reaction is to bite the bullet, making it clear you’re not happy about it, or to flat out tell the client, “No,” and then deal with the fallout....
by Deanna Sylvester | 18 May 2015
Sitting with my sister-in-law through hospital, rehab, and doctor visits recently, has me thinking about how differently bodyworkers approach health care. I found this blog in our archives from Natural Touch Marketing, and it is so appropriate that I am republishing...
by Sohnen-Moe Associates | 06 Apr 2015
Dare I say, this is the number one anxiety of otherwise genuinely competent massage therapists? Even I have had moments when the words for a rebook just seem to land like a brick from my mouth. The fear of performance failure and being too ‘salesy’ can override my...
![Thoughts on Palliative Care]()
by Deanna Sylvester | 09 Mar 2015
I spent a few years volunteering for a local hospice organization, to do massage with their terminally ill patients. I know the patients benefited from the touch they received, but many of those sessions transformed my life as well. There is nothing like the presence...
