Something Your Clients Always Want to Hear

Something Your Clients Always Want to Hear

What do thank you notes do for your marketing? How should you write one, anyway? Cindy asks: “I have a question about Thank You cards. I am trying to build my new massage practice and I would like to send Thank You cards to my new clients, but don’t know how to...
Great Skills Only Go So Far

Great Skills Only Go So Far

I have a frizzy half-blown dandelion clock perched on my scalp. Some people refer to it as my “hair.” The woman who tends it is remarkable. She has never attempted to give me a “style.” Instead she “shapes” and “prunes.” She speaks my language, she takes time to...