You Are The Source for Holiday Stress Relief

You Are The Source for Holiday Stress Relief

Remember, one of your roles as a wellness practitioner is stress relief, and the holiday season can be very stressful. Here’s a quick, two-minute video tip to get your practice ready to be the stress relief your clients need for the holidays. Transcript: Hey,...
Customer Service IS Marketing

Customer Service IS Marketing

preventing problems + you standing out = everyone happy Good customer service does two things: Prevents problems and generates more business. Good customer service also flows naturally into marketing your practice. In this post, we’re all about preventing...
Client Retention Video Tip

Client Retention Video Tip

I made this video about 3 years ago. It’s a bit silly and was fun to make, but it really makes a good point about how we look at client retention. I hope you enjoy. The Takeaway SUCCESSFUL OUTCOMES = CLIENT RETENTION Focus on helping clients, not keeping...