As a busy massage therapist, you wear multiple hats and juggle many different tasks and responsibilities. In any given day you might need to field calls, do laundry, re-order products, pay bills, work on your marketing, and oh yeah… do massage!
Because of this, you probably have limited time to answer the phone and schedule appointments. This means you could be missing out on potential clients.
This is why a good online scheduling app can be a great thing for your massage business. Online scheduling allows your clients to book appointments directly from your website without needing to call. You can fill your appointment book while you’re giving massage!
But which scheduling apps should you consider? Well, coming soon, we will be able to add Massamio to the following list of scheduling tools. We are a comprehensive online practice manager-only for independent massage therapists, but since we haven’t yet launched and you need to books some treatments, here is a list of online scheduling tools that you might want to look at.
This is one of the most popular online schedulers for massage therapists and it has a nice user interface. Some notable highlights include a mobile app, nice Facebook integration, and email marketing tools.
Genbook is also a very popular scheduler. It also has a good user interface and integrates well with your website. It also has a mobile-optimized management portal.
This application has been around for a while and has a decent online scheduler. We’ve heard from a few people that the user interface is not the greatest but it does have a lot of features including mobile apps and full staff management.
This is one of the market leaders with a lot of features. Some things we like about it include multiple locations, room-sharing features, recurring appointments, and a robust point-of-sale system that includes coupons and gift cards.
Schedulista is a fairly simple but elegant online scheduler that has some nice features like customized per-service online booking options, mobile apps, and integration with Google Calendar.
This one comes highly recommended by some members of our community. One thing we like about Full Slate is its commitment to HIPAA compliance. It also has highly customizable confirmation emails and all the tools that massage therapists need for online scheduling. The cost is also lower than many other apps, especially with an ABMP discount. We have received feedback that clients find it very user friendly.
This one is a powerhouse. According to one user we surveyed, “it does everything!” It is a very comprehensive application that includes online booking, a CRM, eCommerce, gift certificates, marketing tools, and membership features with discount options. It’s suitable for individual massage therapists as well as larger spas. SpaBooker also has multiple pricing options for different plans.
BookedIn is an interesting service because of its pricing model. It has the same general features of the other apps, but it is priced per appointment. The system charges you 35 cents for each appointment. Pretty unique!
There are many more tools available for online scheduling but these are our favorites. Are you using any online scheduling tools that work well for you? We’d love to hear about it in the comments!
Comments from original Massamio post:
After trying so many online appointment booking systems, I use CheckAppointments.com – this is more for the simple need of 2-way syncing with my Google Calendar. I get texts immediately when someone books and it gets posted to my Google Calendar immediately (or within 30 mins), they get their-own-scheduled reminders, they have the option to pay (via Paypal, Amazon) through the CA system or on-site (cash, check), and the whole booking an appointment script is easily installed on my site (not requiring a link-referral to another website outside my own). for keeping everything “in-house”, the cost is $20/month, but I get enough use out of it to justify it’s cost – the 2-way syncing alone was hard to find and the integrity of my Calendar availability is a priority for me, and I find it easy to use and it gives me peace of mind when people are booking in the middle of the night 🙂 If you’re interested to see the site visitor side of it, just go to my website and click the orange “Book Now” button or enter “http://bit.ly/bookhim” in your browser to take it for a spin! — Posted @ Friday, September 14, 2012 2:34 PM by David Otto
Hi there – if you’re researching different online scheduling system options, don’t forget to add BookingBug to the mix. http://www.bookingbug.com BookingBug is ideal for massage professionals, from solo therapists to small and mid-sized massage & beauty salons, benefits of the online appointment calendar include: Replace your appointment book – let clients self-book through your website or Facebook page, manage your calendar, roster, clients and bookings Reduce no-shows – send email and SMS reminders and take payments or deposits online Run your business through your smartphone or tablet – manage BookingBug on an iPad, iPhone, Android device or laptop Run marketing tools, promotions and offers – manage email promotions, coupons, daily deals and discounts And very competitive pricing plans. Thanks! Kate (from BookingBug) — Posted @ Monday, September 17, 2012 3:51 AM by Kate H
Just wanted to quickly mention Timely to you for this list. Have a quick look at www.gettimely.com if you have time. We’re big on beautiful design and we pack in all the features of the expensive systems – at the price of the basic ones. Timely is very popular with MTs! — Posted @ Wednesday, October 24, 2012 10:53 PM by Ryan
I have used Clickbook.net for years. Both I and my clients love it. Easy to use, sync with Google calendar, email reminders and many great options. It is free for a single Therapist like me and they also have paid versions for multi staff/multi location businesses. — Posted @ Friday, July 12, 2013 3:17 PM by Robin Shope
Thanks for sharing about clickbook, Robin. It looks like a good online scheduling option for massage therapists. Free is always nice too! — Posted @ Sunday, July 14, 2013 8:15 PM by Benjamin McDonald
Simply Appointments has been created for massage therapists as we have listened to all your requirements. We have been to many conferences and listened to what you want. Give it a try you have nothing to lose. We have a free plan, YES FREE…. www.simplyappointments.com. And get what new grads.. New grads get 6months FREE!!! There are a lot of really great features. Appointment reminders Ability to have cleaning or break times before and after appointments. the logic handles all this. Mobile ready for customer booking. Multi locations Massage Customer Pre-pay ability. Shopping cart Blog system Coupon System Sell Gift certificates. News letter builder. SOAP Notes charting. and more…. — Posted @ Sunday, July 21, 2013 6:20 PM by Simply Appointments
FullSlate just sold themselves to Intuit. My reasons are private, but I really don’t like Intuit as a company and will be leaving FullSlate because of it. Did they get greedy? Why did they sell out? So, although I was a huge FullSlate fan, I cannot be any more. — Posted @ Wednesday, October 30, 2013 6:38 PM by Paula Moerland
thank you!!! are there any new ones out there? — Posted @ Thursday, November 07, 2013 12:14 PM by Hoyo
I’ve been using online booking for several years and have tried several. What I’m looking for now is a practice manager that has:
- Online booking
- CVS upload/download for existing clients
- Offers gift certificates
- Allows recurring appointments
- Allows packages/series — whatever they’re called — 4 massages for a discount
- Has an integrated invoice/receipt system
- Allows individual and batch emails
- as mobile capabilities.
Don’t want much, huh? Posted @ Thursday, November 14, 2013 2:57 PM by Becky Moser
Hi, I tried a few of the sites you mentioned, but none of them were as simple as Findjoo. I like their design and I can do everything on my tablet at work. Sometimes I just use my iPhone. I integrated a calendar onto my website very easily and I’m not tech savvy. Plus it almost cost nothing, you pay for what you need (extra features) and I send SMS reminders. Findjoo has really helped me take some burden of the scheduling chores I once did by phone and on paper. — Posted @ Wednesday, November 27, 2013 1:57 PM by Jennifer
Basically the scheduling impose the work management or the task management related to the work. Specifically the tool which manage better in terms of the scheduling must meet all possible requirements to better get the things go in a smooth and strategic manner. I have seen many tools failing in the properly scheduling the work which leads to the mismanagement. So as to get it better in terms of my business perspective, the tool which I have been using is the cloud based task management tool from Replicon – http://www.replicon.com/olp/task-management-software.aspx that deploys a calendar based and user friendly interface which manage the things in a better way to have the end result come up with desired specification. So I would like to recommend this particular tool as well to be in the list the next time. — Posted @ Monday, March 24, 2014 12:50 AM by Carla Frett
take a look at http://booksteam.com seems like a new company but love their design and functionality — Posted @ Sunday, May 25, 2014 1:13 AM by Mike H.
Because of this blog, I test drove (versus went by the marketing) most of the sites listed here. Ended up choosing MassageBook. The owner is/was a massage therapist and knows our business and he’s creating an interesting place just for massage therapists. Can also use most of the site’s options for free and new options are constantly being added. They don’t just look good on the outside, they are looking good in the inside, too: http://www.massagebook.com/ — Posted @ Sunday, May 25, 2014 2:40 PM by Paula Moerland
BookMyCity would make a great addition to this list. It gives massage therapists website integration, local exposure, online booking, appointment scheduling, online payment processing, CRM tools, analytics, email campaigns and more. They offer affordable packages and don’t charge per booking. — Posted @ Wednesday, August 20, 2014 3:31 PM by Heather Walker
Hello All, For practice owner’s/managers who have tried the cute and friendly booking solutions and are ready to level up to a business tool at no extra charge. Check out Click4Time’s Online Appointment Booking System, available at <a>http://click4time.com We just launched Invoicing and Reporting, customizable email and SMS notification templates, a referral builder, recurring appts, very detailed audit trail to see who changed the variables of a booking. The companies pride and joy however is our fantastic no hold customer support, check out our reviews and features at <a>https://www.facebook.com/click4time Thanks for getting this far, see you on the next comment section, I will try to be more entertaining. — Posted @ Friday, August 22, 2014 2:46 PM by Bart
Thanks for this resource! Any suggestions on integrated systems for booking treatments and client intake forms? — Posted @ Sunday, August 24, 2014 4:43 PM by Drew
ChooseAlliance – best POS system software for management. Great POS system for small business/management, gives intuitive solutions for a successful business strategy. — Posted @ Thursday, August 28, 2014 4:49 AM by bar
Mystro is a niche software that caters for health, wellness and fitness professionals. Mystro offers free and paid accounts and if your business offer appointments, classes or workshops for your customers then this software is the right for you. Mystro Also caters for multiple business and multiple locations all from the 1 account. You can completely customise and brand the system to suit your business branding, customise all your email and sms notifications sent to both customers and service providers, send one off sms and email messages to your customers and service providers, customise users and service providers access levels and with every paid account you will get a free website for your business. You will be able to further customise your account via the add-on store. This way you will see and use the features that your business needs and not what it doesn’t. You can imbed an online booking widget into your website or blog. This will allow your customers to book appointments, reserve a slot in one of your classes and or book themselves into a workshop or workshop sessions. Because Mystro integrates with PayPal, Stripe, 2Checkout, Authorize.net, Braintree, NetRegistry and many other payment gateways your customers will be able to book and pay for their bookings in full or partial payment online. I have been waiting for mystro to launch and it will be in a month or so. Make sure you sign up for a 30 day trial to see if its the right software for your business. — Posted @ Sunday, August 31, 2014 11:08 PM by James Stewart
Hello everyone! Here’s another great option to try: CalendarSpots.com. We offer a solo package but also great features for multi-staff practices such as managing multiple treatment rooms, tracking many types of staff schedules (regular, upcoming, irregular), control user access and privileges, 4 different calendar views with quick links, manage multiple locations, and more. If you have any questions just send us a note or give us a ring! — Posted @ Friday, September 12, 2014 8:49 AM by Gianna